Jeffrey Sustersic

Background

About Jeffrey Sustersic

With over 31 years in automotive retail, I have built a career on driving market leadership, optimizing dealership operations, and engineering the future of digital retail. As General Sales Manager at Metro Lexus, I have led the dealership to eight consecutive “Elite of Lexus” awards, securing our position as a top luxury automotive leader in the Central Region. I am passionate about innovation in digital retail—spearheading pioneering initiatives in AI, digital deal jackets, and finance transactions to streamline workflows and enhance the customer experience. By fully integrating Lexus Monogram, we are transforming how we engage and convert online leads, ensuring a seamless, modernized transaction process. Beyond sales performance, my leadership is centered on building high-performance cultures, developing client-centric processes, and ensuring long-term dealership growth. My experience spans executive roles in sales, finance, and operations, consistently exceeding sales targets and increasing profitability across multiple luxury and volume brands. I believe in engineering the future of automotive retail—combining cutting-edge digital solutions with an unwavering commitment to customer service. If you’re passionate about the evolution of digital automotive retail, let’s connect!