Jefin Mathew
Configuration Implementation Manager at Compass Digital
Based in Toronto, Canada
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Seniority
Manager
Department
Other
Location
Toronto
Industry
IT Services and IT Consulting
Company size
600
Contact information
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j•••••••@compassdigital.io
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Background
About Jefin Mathew
4 + years of hands-on experience with POS hardware, software, and peripherals - 4 + years experience in B2B and B2C Technical Support Roles providing 1st and 2nd level support in large production environments - Experience with working on medium to large-scale projects in a Service and Hospitality Industry - Performed effective incident, problem, and change management using strong troubleshooting and investigative skills - Well-organized, self-motivated with an initiative to achieve both personal and corporate goals - Ability to work on multiple projects under tight deadlines and changing priorities - Familiar with working in a high-availability, 24x7 on-call rotation in order to support mission-critical systems
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