Jefry Yoanda

Background

About Jefry Yoanda

TL;DR A “zero-to-one” Product Manager with a strong bias toward outcomes over outputs. I specialize in building and scaling insurance technology solutions from the ground up across diverse domains: General Insurance (MV, Property, Travel, etc.), Group Insurance (EB), Individual Life & Health, and within the ecosystems of Insurance Suppliers, Digital Brokers, Telemedicine, and TPAs, covering various business models including B2C, B2B, B2B2C, and B2A2C. I’ve launched mission-critical systems end-to-end, ranging from Agent & Customer-facing apps, insurance ERPs (Quotation, Policy Lifecycle, Claims, Finance, API integrations), to TPA platforms (Policy & Claim Management, Digital Cashless Outpatient, Client & Provider Portals). I’ve also managed the development of AI-powered, chat-based solutions that transformed manual insurance and healthcare processes into seamless conversational experiences, reducing transaction time, cutting operational costs, driving growth, and improving customer experience at scale. With experience leading cross-functional, cross-country teams, I bring a blend of strategic vision, analytical sharpness, and hands-on leadership, focused on delivering scalable, high-impact products that drive real business value.