Jelena Deric
Head of Customer Success at Ex Ordo
Based in Ireland
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Seniority
Director
Department
Customer/Client Service
Location
Ireland
Industry
Events Services
Company size
22
Contact information
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j•••••••@exordo.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Jelena Deric
With a background in tourism and conference management I’ve spent over a decade helping customers achieve their goals in the event services industry. At Ex Ordo, I started in technical support and grew into the Head of Customer Success role. This journey has taught me the value of active listening, building trust, and creating meaningful customer experiences. I’m passionate about supporting teams, improving processes, and ensuring every customer feels confident and cared for. Success, is always a shared achievement.
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