Jenah Dooley

Background

About Jenah Dooley

Experienced Department of Defense (DoD) and the Department of State (DOS) Programs and Operations Management professional with success in planning, coordinating, and executing operations for DoD and DOS requirements for large scale technical programs of national interest, which require deep understanding of critical business drivers in multiple markets and industries; highly successful in building relationships with stakeholders, seizing control and taking ownership of critical problem areas and delivering on customer commitments. Certified Information Technology Infrastructure Library (ITIL) and with application experience understanding best practices and integrating them into current and future operating procedures. Successful implementation of internal procedures, processes, and best practices that for organizational well-being. Provides operations support to offer employers a track record of delivering on tasks accurately, efficiently, and quickly. Provides best-in-class customer service and communications in a variety of business settings. Subject Matter Expert and recognized as lead trainer for in-processing new employees for JIRA, Salesforce CRM, Deltek Costpoint, Cognos, and Microsoft Suite tools. Top Secret Clearance.