Jenna W.

Background

About Jenna W.

As a Human-Centered Engineer at MITRE in the Collaboration and Human Centered AI Solutions Department, I apply UX, product, and accessibility skills to solve complex problems for federal sponsors in various domains, such as media, healthcare, navigation, transportation, communications, finance, and accessibility. I use data principles, human-centered design methods, and an empathy-based approach to create user-friendly and impactful solutions. Specialties: mixed-methods research design, performance-based objectives, cognitive walkthrough, co-design, usability testing, interview moderation, remote and in-person research, prototyping, benchmarking, competitive analysis, journey mapping, qualitative and quantitative synthesis, information architecture, persona development, UX road mapping, formative and summative testing, survey design, task-based testing, diary studies, heuristic evaluations, wireframing, Figma, Sketch, agile development.