Jennifer Bryan

Background

About Jennifer Bryan

Jennifer R. Bryan 2852 N Mexico Rd Peru IN 46970 765-863-5079 teamgnj@comcast.net ACCOMPLISHMENTS • Improved revenue by implementing new procedures in operations, reducing claims, and increasing billing and invoicing accuracy • Proven record of organization, communication, and problem-solving skills • Consistently received excellent performance appraisals EXPERIENCE Integrated Services, Inc. – Kokomo, IN 2007 to present Special Projects Coordinator/Audit Resolution Audit and monitor all compliance issues, claims, and invoicing for customers Train and mentor for strategic dispatching that ensures maximum returns while maintaining safe and efficient movement of drivers and equipment Conduct multiple duties simultaneously while ensuring customer satisfaction Next Marketing, Inc. – Wabash, IN to 2006 Finishing/Packing Manager Motivated and managed 35 employees in four departments Responsible for hiring, terminating, and evaluating employees Planned and prioritized product flow to achieve deadlines Roadway Express – Kokomo, IN 1994 to Supervisor/Customer Service Supervised, dispatched, and trained 18 employees Managed vehicle maintenance, payroll, and invoicing Performed multiple tasks while providing excellent customer service Ameritech-Indiana Bell – Kokomo, IN 1992 to 1994 Consumer Sales and Service Managed billing inquiries, adjustments, and payment arrangements Utilized on-line data bases to place and process service orders Recommended, sold, and reviewed services for customer’s benefit EDUCATION Ball State University May 1988 Bachelor of Science in Retail Marketing – School of Business Bachelor of Science in Fashion Merchandising – School of Family and Consumer Sciences