Jennifer Calhoun

Background

About Jennifer Calhoun

Professional with 30+ years in Management, Direction, Insurance and Administrative areas. Experienced professional and effective leader with a proven ability to recruit, hire, manage, and train staff. Establishing and monitoring productivity goals, and leading cross-functional teams on key projects, business processes, and document control system development. Experience includes development of business procedures aligned with critical business requirements, process implementation related to external industry regulations (i.e, ISO9001, Sarbanes-Oxley, and others). As a highly skilled Lead Training Consultant with over eight years of experience, I excel in identifying training needs and developing comprehensive programs for the Regional Business Organization. I manage the entire training process, ensuring smooth execution and high-quality delivery. My expertise includes facilitating both virtual and in-person training sessions for a diverse audience, including Service Managers, Account Manager Directors, Client Service Consultants, Account Managers, and support partners across all platforms. With a strong focus on engagement and effectiveness, I host over 100 training sessions annually, demonstrating my commitment to enhancing the skills and knowledge of my trainees.