Verified recordSoftware Development

Jennifer Gregory

Team Lead, Customer Success at Activeprospect

Based in Cumming, United States

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Seniority

Manager

Department

Customer/Client Service

Location

Cumming

Industry

Software Development

Company size

160

Contact information

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Email

1 credit

j•••••••@activeprospect.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Jennifer Gregory

At ActiveProspect, my team and I have enhanced client satisfaction by strategically addressing concerns and streamlining processes to improve the overall client experience. With an MBA in Project Management and a BS in Accounting, I bring a strong analytical background to lead initiatives that drive client retention and satisfaction. My approach centers on collaborative problem-solving and effective client relationship management. Our united efforts have led to a noticeable reduction in client churn, thanks to the comprehensive solutions developed with our product, sales, and marketing teams. These team-led achievements reflect my commitment to leadership that prioritizes both client success and team development.

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