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Jennifer John

User Experience Manager at U.S. Bank

Based in Portland, United States

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Seniority

Manager

Department

General Business & Management

Location

Portland

Industry

Banking

Company size

82K

Contact information

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Email

1 credit

j•••••••@usbank.com

Phone

5 credits

+1 ••• •••• ••••

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Background

About Jennifer John

Multi-talented software development professional with experience as project/product manager, quality assurance and user testing, mobile app development manager and user experience manager with extensive knowledge in change management, process improvement, and cross-functional leadership. Implemented a cutting-edge, automated E2E test tool for 14 interconnected applications, driving operational efficiency. Designed three new white label platforms to improve customer application and retention rates. Created a fully themeable, white label design system which integrates with Figma and U.S. Bank’s in-house design system to allow immediate theming of designs and access to reusable code components. Passionate about fostering employee growth through training opportunities and committed to continuous process optimization.

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