Jennifer Joy

Background

About Jennifer Joy

Promote optimal performance, reliability, and security across core business systems. • Results-driven professional offering a progressive career in information technology. • Repeated success directing IT projects from inception to execution, strategically tracking deliverables, and delegating tasks to achieve on-time delivery. • Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. • Process improvement champion with a history of implementing new procedures and plans to enhance operational efficiency. – Expertise – Project Management | Team Leadership | Strategic Planning Customer Service | Data Analysis | Business Continuity Fun Facts: I am a current Spartan racer who has achieved her double trifecta (completing 11 races in total). Favorite sport is fencing (not the picket kind but the Olympic sport), fenced for over 4 years. Avid food lover. Personal mantras "never leave anything up to chance”, “you have to forge your own path", and "positive healing is created within".