Jennifer Kalish
Customer Experience Manager - Export at Grainger
Based in Janesville, United States
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Seniority
Other
Department
Other
Location
Janesville
Industry
Retail Office Equipment
Company size
22K
Contact information
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j•••••••@bit.ly
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Background
About Jennifer Kalish
Results-driven Customer Experience Manager with over 8 years of progressive leadership in customer service, export operations, and organizational effectiveness. Proven ability to lead high-performing teams, support global sales operations, and drive process improvements that enhance both customer satisfaction and business outcomes. Skilled in cross-functional collaboration with Compliance, Logistics, and Strategy teams to ensure legal, efficient, and customer-centric operations. Recognized for building effective leader development programs, optimizing workflows, and championing quality metrics and Voice of Customer initiatives. Adept at navigating hybrid and international environments with a focus on continuous improvement, team empowerment, and scalable growth.
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