Jennifer Kessler

Background

About Jennifer Kessler

Records, process and people manager with 12 years experience. Hired, trained and managed employees spanning different departments and locations. Created workflows, and process manuals for all aspects of the department. Under records management, responsible for approximately off site records from the storage to the disposition and destruction process, ensuring destruction adheres to retention schedule guidelines, including litigation holds. Plan and coordinate work assignments and production sequences to meet production goals in Reception, Shipping, Electronic Mail and the CBxP, prior to the pandemic, as well as restructured the departments in response to the COVID shutdown. Troubleshoot programs to work out bugs for business units as well as end users.