Jennifer Young

Background

About Jennifer Young

Service-based analytical thinker with over 16 years of management experience (including executive-level) in the customer service industry and an active community leader. Driven to create inclusive leadership and development for managers at all levels. Seeking a full time opportunity to help a company better understand the new voices of their internal customers. When to retain and when to let go, internal promotions versus external hires, Push farther with employment expectations and provide meaning for those floundering in their new management role. Establish guideposts for managers and 'paint' a picture for their future within the company rather than a stop along their employment journey. Enjoy managing, cross-functional collaboration, and a willingness to adjust on-the-fly. I have a track record of committing to organizations long term and achieving increased levels of responsibility. I love the challenge of breaking down perceptions and barriers to develop collaboration and a sense of community within the workplace.