Jens Ilschner
Owner Founder at Waveone
Based in Galgenen, Switzerland
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Seniority
C-Team
Department
General Business & Management
Location
Galgenen
Industry
Business Consulting and Services
Company size
3
Contact information
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j•••••••@wave-one.net
Phone
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Background
About Jens Ilschner
As a Vice President of Product Management, I lead a team of product managers and designers in building a multi-year roadmap focused on enhancing the user experience and leveraging AI. I have a proven track record of identifying and developing new products that address market opportunities, with a recent example being a multi-million-dollar opportunity that was developed within 12 months using scrum methodology. I also have extensive experience in establishing and scaling customer success, support, and operations organizations, having spearheaded the creation of a global organization that achieved 20/5 service coverage. I have successfully scaled the Customer Success team from 3 to over 20 members and directed and managed most engineering enhancements, co-owning the product delivery roadmap. I hold an Executive MBE from Universität St. Gallen-Hochschule für Wirtschafts, Rechts- und Sozialwissenschaften and a Master's degree in Business Administration & Technical Management from University of Stuttgart.
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