Jensen Jumatay
Support Team Lead at Safelink
Based in Cebu, Philippines
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Seniority
Manager
Department
Operations
Location
Cebu
Industry
IT Services and IT Consulting
Company size
59
Contact information
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j•••••••@safelinkhub.com
Phone
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Background
About Jensen Jumatay
As a customer service professional with over a decade of experience, I've developed a deep understanding of what it takes to keep customers satisfied. I'm currently leading a team of support specialists, where I'm responsible for ensuring that our customers receive prompt, helpful assistance whenever they need it. In addition to my work in customer service, I'm also passionate about manual software testing. I've spent many hours learning the ins and outs of software testing and have developed a keen eye for identifying bugs and usability issues. I love the challenge of testing new software and helping to ensure that it's of the highest possible quality. Throughout my career, I have honed my communication and problem-solving skills, which have been invaluable in both my customer service and software testing roles. I'm always eager to take on new challenges and am committed to continuous learning and improvement.
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