Jeremy Stroop

Background

About Jeremy Stroop

Summary As an accomplished IT Leader with over 15 years of IT management experience, I’ve found my successes have been achieved by effectively developing and executing strategies in delivering optimal technology services and solutions. I specialize in defining and implementing performance metrics, aligning IT operations with corporate objectives, and building and leading high performing teams that succeed through a culture of inclusion, collaboration, and engagement. I am also proficient in leading complex projects, cultivating relationships and partnerships, and implementing continuous improvements and emerging technologies. Areas of Expertise IT Operations Management • IT Roadmap • DevOps • Performance Improvement & Change Management • Project Planning & Management • Network Administration • Technical Support • Troubleshooting • Security Controls • Audit Management • Compliance Management • Customer Experience Strategies • M&A Integration • Strategic Planning & Execution • Budget Management • Vendor Management • Relationship Building • ITSM • Team Building & Leadership • High-Performance Culture • Coaching • Innovative Solutions & Improvements • and more… Key Achievements Enhanced IT operating efficiencies; established KPIs for all systems, implemented automation, and built high performing teams. Successfully led numerous key projects, including the strategic separation of IT systems as part of an company split. Built and migrated several different systems including ERP, Billing, CRM, and ITSM systems Achieved significant savings through various approaches, including contract negotiations, system upgrades, and strategic department alignment. Developed team members into promotional and leadership roles through coaching and mentoring