Jerico Partosa
Team Head (IT Helpdesk) at Bdo Unibank
Based in Manila, Philippines
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Seniority
Other
Department
Other
Location
Manila
Industry
Financial Services
Company size
19K
Contact information
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j•••••••@bdo.com.ph
Phone
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Background
About Jerico Partosa
At BDO Unibank, leading a team of IT Helpdesk Officers has honed my expertise in delivering exceptional IT support services. Our collective efforts have significantly enhanced internal customer satisfaction through the implementation of best practices and process optimizations. My role encompasses a comprehensive approach to IT management, from effective incident resolution to strategic project direction. With a strong background in technical support and office 365 administration, I am committed to driving continuous improvement and maintaining operational excellence within our IT infrastructure.
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