Jerold Irabagon
Supervisor, Global Communications Center at Abbott at Abbott
Based in United States
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Seniority
Manager
Department
Advertising & Marketing
Location
United States
Industry
Hospitals and Health Care
Company size
142K
Contact information
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j•••••••@abbott.com
Phone
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Background
About Jerold Irabagon
A detail-oriented Speech Analyst with proven query development and communication abilities. Strengths include customer service, attention to detail, written and oral communications, training, flexibility, and teamwork. Most recently, as a Voice Analytics Coordinator, I achieved impressive operational cost reductions and team productivity gains, reduced customer hold times, and anticipated call volume trends. I also have extensive experience with technical writing, software testing, and call coaching.
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