Jerome Chant
Vice President Information Technology & Cyber Security (Apac) at Stack Infrastructure
Based in Melbourne, Australia
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Seniority
Vp
Department
Information Technology
Location
Melbourne
Industry
IT Services and IT Consulting
Company size
1K
Contact information
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j•••••••@stackinfra.com
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Background
About Jerome Chant
A skilled and highly experienced leader of both ICT infrastructure and user experience, I currently hold the portfolios of Infrastructure Manager and Service Desk Manager and have been influential in upgrading both the functionality and usability of the national ICT footprint. I initially focused on the service desk role, developing manual and rigorous ITIL processes for a better user experience. Eventually I managed more projects, including the migration to IaaS for a seamless infrastructure and efficient virtual systems, as well as implementing WAN to sites across two states. A strong communicator, I am comfortable as the interface between organisational strategy and ICT delivery. I am able to bring stakeholders along for the journey and ensure that our efforts are closely aligned with short-term and long-range business plans. I also have a track-record for instilling a sense of customer service ethic to optimise service delivery and build the capability of staff.
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