Jerry Charles

Background

About Jerry Charles

Strategic, results-driven sales manager with a proven track record of increasing business sales, corporate marketing, and new business development in a fast-paced environment. I have successfully managed account relationships, increased sales operations efficiency, and led teams to exceed performance metrics. I am adept at monitoring department adherence to sales processes, reporting, and analysis of sales data, including pipeline, performance metrics, and forecasting. Responsible for the maintenance and management of the CRM tool data in Salesforce, Zoho, PowerBi, Siterra, Sitetracker, and Tableau, supporting sales, HR, and Executive teams with marketing and customer-facing materials. • Team Management • Account / Client Relationship Management • Operations Management • Strong Communication Skills • Analytical with Problem-Solving Attitude • Performance Analysis • Retail Store Management • Channel Marketing Experience • New Business Development • Customer-Focused • Strategic Planning • Business Analytics • PowerBi • Tableau • Staff Training and Development Education: Bachelor’s in Business Administration, DeVry University Technologies: Microsoft Office, Salesforce, Zoho, Siterra, Sitetracker, CRM systems, SaaS, Tableau, and PowerBi Expertise: Sales, Marketing, Account Management, Client Services, Sales Operations