Jerry Henderson
Senior Instructor, Education Services at Ribbon Communications
Based in St Louis, United States
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Seniority
Staff
Department
Education
Location
St Louis
Industry
Telecommunications
Company size
4.1K
Contact information
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j•••••••@rbbn.com
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Background
About Jerry Henderson
Experienced technical communicator with advanced capabilities in end-user software and industrial hardware documentation. Highly skilled in creating and editing end-user guides, training manuals, release notes, troubleshooting documents as well as managing online help and training systems. Adept in building and publishing documentation and videos to meet scheduled deadlines, customer satisfaction, and internal quality standards.Specialties: Proficient in various tools of technical document creation, training development and e-learning suites and distributing said assets in a variety of media. Skilled in the following software suites; MS Office Suite 2003 and 2007, Adobe Creative Master Suite CS4, specializing in Captivate, Robohelp, Dreamweaver, Premiere Pro, and Soundbooth. Ability to function independently or as part of a focused team. Excellent verbal and written communicator
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