Jerry Ombar
Inbound Merchant Support Associate at Peach Payments
Based in Kenya
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Seniority
Staff
Department
Customer/Client Service
Location
Kenya
Industry
Financial Services
Company size
142
Contact information
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j•••••••@peachpayments.com
Phone
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Background
About Jerry Ombar
As a Customer Support & Operations Professional with more than 5 years’ experience, I have established myself as a problem solver, with the ability to address customers issues promptly and efficiently. I have proven a track record of mentoring and coaching junior staff in areas such as troubleshooting, escalation management, and effective communication with customers. I have experience in managing high volumes of support tickets, handling multiple channels of communication, and collaborating with cross-functional teams to deliver successful outcomes. I am confident in my ability to contribute value to any team looking to deliver world-class customer support.
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