Jerry Sellers
Manager, Customer Success - Technical Support at Fiserv
Based in United States
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Seniority
Other
Department
Other
Location
United States
Industry
IT Services and IT Consulting
Company size
34K
Contact information
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j•••••••@fiserv.com
Phone
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Background
About Jerry Sellers
At Fiserv, leadership in SaaS and cloud-based solutions is my domain, where I steer our global fintech initiatives. Our team's dedication to delivering top-tier Client Experiences is evidenced by the successful transformation and implementation of Client Services and DevOps processes. Through strategic vision planning and technological innovation, we've optimized productivity and efficiency across 40+ products.My role encompasses comprehensive management of P&L, onboarding, training, performance, client management, and process reengineering. Enhanced client communication and adept escalation handling have been pivotal in fueling revenue growth. With a talent for leveraging KPI insights, my contribution extends beyond typical managerial duties to directly influencing product and development roadmaps.
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