Jerry Springer
Workforce Management Coordinator at Bmo
Based in Hamilton, Canada
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Seniority
Manager
Department
Operations
Location
Hamilton
Industry
Financial Services
Company size
59K
Contact information
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j•••••••@bmo.com
Phone
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Background
About Jerry Springer
Workforce Management Professional recognized for having the ability to quickly assess call center operations and implement the proper balance of people, processes and technologies to improve organizational productivity and achieve high client service levels. Excellent leadership, communication, team building, strategic planning and problem solving skills. Technically astute with experience in call center technology, working with all levels of staff and management and applying diplomatic customer service techniques.
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