Jesi Pearson
Customer Success Manager at Kira
Based in Murfreesboro, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Murfreesboro
Industry
Software Development
Company size
82
Contact information
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j•••••••@kira-learning.com
Phone
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Background
About Jesi Pearson
I’m a Customer Success leader with 6+ years of experience helping SaaS and EdTech companies retain clients, drive adoption, and build long-term partnerships. I specialize in reducing churn, strengthening executive relationships, and creating scalable processes that empower both clients and internal teams to succeed. Throughout my career, I’ve managed accounts ranging from teachers and district leaders to university executives and C-Suite stakeholders. I thrive on delivering measurable impact - whether through executive business reviews, strategic account planning, or data-driven action plans for at-risk clients. Known for my collaborative and solutions-focused approach, I enjoy mentoring teams, building cross-functional alignment, and ensuring clients see real value at every stage of their journey.
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