Jesper A.

Background

About Jesper A.

Dynamic organizer with a strong commitment to innovation. Industry Experience I possess extensive experience across multiple industries, including manufacturing, information technology, pharmaceutical and biotechnology sectors, energy industry and IT security. My diverse background has enabled me to work effectively in various environments, addressing unique challenges and leveraging best practices from each field to drive innovation and efficiency. Experienced manager with a proven and diverse background in IT Services. Dedicated to working proactively and analytically alongside customers and colleagues within process-oriented environments. Focused on driving effectiveness and innovation using ITIL or agile methodologies such as Scrum and Kanban. I am skilled in business analytics and management, aiming to facilitate organizational growth in a structured manner. IT project experience spans applications and infrastructure, logistics, inventory control, customer service, PC client rollouts, asset management, and the implementation of incident, problem, and ITIL process management. Expertise in service delivery and service management is supported by a track record that includes:* Managing teams (more than 10 years)* Leading multinational collaboration across departments and countries * Overseeing project management initiatives * Developing comprehensive business cases * Motivating and guiding technical teams * Handling third-party supplier relationships * Operational expertise includes managing Workplace and Field Service functions.