Jesse Friedner
Senior Customer Success Manager at Autoleap
Based in San Diego, United States
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Seniority
Manager
Department
Customer/Client Service
Location
San Diego
Industry
Software Development
Company size
197
Contact information
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j•••••••@autoleap.com
Phone
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Background
About Jesse Friedner
As a Customer Success Manager with seven years of experience in SaaS organizations, I am passionate about driving customers to successful outcomes and building lasting relationships. Most recently, I worked at Connectbase, where I managed a book of 55 customers, some of the largest names in the sector, and launched the Customer Success Plan strategy as part of our team OKRs. I also enabled upsells by gathering and presenting data that showed the value of our platform, and ran live demos for various stakeholders, from VPs to senior software engineers. I worked closely with sales to identify and execute on expansion and cross-selling opportunities, and brought in positive NRR for my account base.
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