Jessica Dickerson

Background

About Jessica Dickerson

PROGRAM MANAGER | PHYSICAL THERAPIST ASSISTANT I am a motivated and versatile professional that bring a unique blend of healthcare expertise and technical skills, with a passion for fostering collaboration and driving organizational success. Educational Highlights- Associate of Applied Science in Business Informatics (Ivy Tech Community College, 2023): Proficient in database management, networking, cybersecurity, and cloud computing. Hands- on experience with Power BI, Salesforce, and Amazon Web Services- Associate of Science in Physical Therapist Assistant (Vincennes University, 2013): Proficient in medical terminology, accurate documentation, ethics and billing and coding procedures. Hands-on experience with several electronic medical record keeping systems, scheduling and reporting practices to enhance efficiency. Certifications- AWS Certified Cloud Practitioner - CompTIA Cybersecurity+ certified - Licensed Physical Therapist Assistant Key Strengths: Data analysis, leadership, project management, process optimization and customer relationship management. Whether streamlining workflows, boosting customer acquisition, or managing teams, I consistently deliver measurable results. Healthcare Experience: With over a decade of experience as a PTA, I've honed my ability to perform job duties with 90%+ productivity, led multidisciplinary teams, and have implemented impactful operational strategies to boost operational outcomes. Notably, I designed systems to improve compliance and increased customer acquisition by 25% through creative community marketing.