Jessica Maxwell

Background

About Jessica Maxwell

With over 20 years of dedicated experience in medical billing and collections across diverse healthcare environments, I am a seasoned Data Entry Specialist renowned for my commitment to accuracy and efficiency. My career is marked by a proven ability to optimize recovery rates, manage patient and insurance accounts with precision, and resolve complex billing issues to ensure seamless operational processes. I also excel in managing and reconciling data, handling high-volume data entry with exceptional speed and accuracy, and performing meticulous research on denied Medicare claims. My adeptness in navigating intricate claim resolutions and initiating appeals has significantly contributed to the recovery of owed amounts, reflecting my commitment to financial diligence and operational excellence. My expertise extends to verifying patient and billing information, where my keen attention to detail has consistently enhanced operational efficiency and the overall customer experience. I have a strong track record of identifying and resolving emerging issues in denied claims, effectively communicating these insights internally to implement strategic resolution measures. My proficiency in CPT, HCPCS, and ICD-10 codes has been instrumental in ensuring accurate data entry and improving payment processing for Medicare, insurance companies, and Workers' Compensation. My commitment to upholding the highest standards of confidentiality is reflected in my meticulous handling of sensitive information and compliance with HIPAA regulations. I have successfully managed billing functions for multiple physical therapy clinics, demonstrating my ability to coordinate insurance authorizations and ensure accurate billing processes. I have also played a pivotal role in transitioning from outdated billing systems to new software platforms, enhancing billing efficiency and system functionality. My exceptional organizational skills, effective communication abilities, and dedication to maintaining accurate and secure patient records define my professional ethos. I am passionate about driving operational efficiency and delivering excellence in all data-related tasks, making me a valuable asset in any healthcare billing and data collection environment.