Jessica McElwee
IT Customer Support Specialist at South Puget Sound Community College
Based in Olympia, United States
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Seniority
Staff
Department
Information Technology
Location
Olympia
Industry
Higher Education
Company size
665
Contact information
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j•••••••@spscc.edu
Phone
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Background
About Jessica McElwee
Skilled IT technician and service desk analyst ready to make precise judgment calls under pressure while providing superior CompTIA troubleshooting and engagement. Self-proclaimed "user advocate" able to create accessible knowledge and manifest future success in fellow partners. Highly trained and invested in the interpersonal process of soft-skills management; never hesitant to step to the plate of accountability and social equity. Dual AAS IT honors graduate with a focuses in Cisco network infrastructure, Windows client/server support, customer engagement, technical writing and business communications.
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