Jessica Reeves

Background

About Jessica Reeves

I'm a results-driven email, marketing automation, and customer journey strategy specialist. With extensive experience across higher education, fundraising and purpose-led organisations, I design customer journeys and emails that nurture leads, drive engagement, and build lasting connections. I combine data-driven insights with creative storytelling to deliver automated experiences that feel personal, helping organisations scale up their communications while staying true to their mission. I assimilate to new environments and platforms with ease. Working with confidence across platforms like SalesForce Marketing Cloud (SFMC), Intercom, HubSpot, Pipedrive and Mailchimp, I thrive on building segmented, insight-led journeys that guide audiences from awareness to advocacy. I'm known for my collaborative approach, inquisitive nature, and my ability to translate complex topics into clear, compelling messaging that resonates across every touchpoint.