Jessie Abbott

Background

About Jessie Abbott

I am a Business & Customer Service professional with international experience across the USA, UK, and France. With a strong foundation in administration and operations, I specialize in creating smooth processes, supporting leadership teams, and driving excellent client and customer experiences. My career has spanned both behind-the-scenes coordination and front-line customer engagement. In my current role, I manage internal processes, ensure efficient communication across teams, and provide high-level organizational support. Previously, as a Sales Account Manager and Customer Service Representative at Hilti, I built strong client relationships, guided customers through complex solutions, and collaborated cross-functionally to deliver results. With a Master’s degree in International Management and dual Bachelor’s degrees in Business, Marketing, and International Relations, I bring a global perspective and a versatile skill set. I enjoy connecting people, solving problems, and ensuring customers and teams alike have what they need to succeed. I am now continuing to growing in customer success, service management, and business operations, where I can combine my coordination skills, customer-centric mindset, and international expertise to make a meaningful impact.