Jie Xia
テクニカルサポートエンジニア at Pure Storage
Based in Tokyo, Japan
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Seniority
Staff
Department
Other
Location
Tokyo
Industry
IT Services and IT Consulting
Company size
7.2K
Contact information
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j•••••••@purestorage.com
Phone
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Background
About Jie Xia
Technical Support Engineer with 10 years’ global experience supporting enterprise customers at Dell, Microsoft, and Pure Storage. ∙ Expertise in Enterprise File and Object Storage (SMB, NFS, S3); Windows Server and Linux; Active Directory; Certificate Services (PKI); and Core Networking Protocol TCP/IP. ∙ Proficient in Packet Analysis, Wireshark, and automation (PowerShell, Bash, Python) for advanced troubleshooting. ∙ Lead training initiatives with positive feedback, strong communication, leadership, and a friendly attitude that builds trusted team and customer relationships. ∙ Effective problem solver with a collaborative mindset, self-motivated to deepen knowledge by studying RFCs and technical docs.
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