Jill Flowers

Background

About Jill Flowers

Results-driven, innovative Systems Analyst with extensive experience analyzing and testing a broad range of software and systems development programs. Employs abstract and detailed thinking to identify problems through all stages of the development lifecycle and report on findings. Adept at designing test plans, scripts, scenarios, and procedures to test against program requirements and meet client needs. Implements systematic “bug tracking system” to log requirements, document changes, and monitor progress. Explains complex information in easily understood terms to facilitate improved communication at all levels. • Problem Solving – Conducts diverse application, regression, validation, quality assurance, unit, and customer acceptance testing throughout all stages of development lifecycle to identify bugs and defects and provide clients with optimal results. Collaborates with software developers and engineers to devise feasible solutions and workaround strategies. • Client Training – Presents demonstrations and training throughout project build to gain customer acceptance and educate clients on how to use each component of the software. Gathers feedback regarding concerns and modifications to requirements. • Team Building – Excels at motivating high-performing, cross-functional teams to ensure alignment with project timelines and client needs. Forges a collaborative and respectful culture that promotes productivity and exceptional client experiences.