Jillian Lyten

Background

About Jillian Lyten

A leader with extensive expertise in social research, business intelligence and human-centred design culminating in improved customer experiences, organisational culture and business success.I’m passionate about understanding what makes people tick and innovatively applying this in organisations to improve customer experience and workplace culture. I revel in clarifying, communicating and delivering customer centred business and digital strategy and innovative solutions that help people and organisation's reach their goals. For me, it’s about providing clear, easy and helpful experiences that are personalised to an individual’s context and there when they need.I love integrating business intelligence to highlight potential opportunities, bringing these to life, with great team members and continuously measuring to learn and improve.More than anything, as part of my career, I want to make a real difference for people – customers and employees.