Jim Marshall

Background

About Jim Marshall

I develop and execute growth strategies, assembling and leading the right combination of people, process, technology and culture to deliver dramatic Revenue and EBITDA growth. 20+ years experience in private equity, venture capital, privately held, and publicly traded organizations. Led a P&L of $120MM with over 200 employees. Driven organic growth of over $150M of revenue and $30M EBITDA by creating new products/solutions to deliver value to customers and optimizing operational efficiencies. Deep experience in SaaS, AI and IoT, e-Commerce, Retail, Supply Chain, Logistics, and Wireless.Career Highlights SVP Customer Success/GM at BrightAI: negotiated over $75M in enterprise customer contracts which exclusively funded our start-up. COO at Club Champion Golf: scaled operations to deliver revenue growth from $45M to $85M in 1 year while dramatically improving Time to Ship and Quality KPIs. Also negotiated new vendor agreements to deliver more than 8% improvement to annualized incremental EBITDA. SVP Grocery & Fresh Flowers/GM at FTD: grew P&L from $12MM in revenue to $28MM and EBITDA from $2M to $7MM by developing and launching 4 SaaS platform businesses. VP Marketplace & Fresh Flowers/GM at FTD: grew P&L from $30MM in revenue to $40MM and EBITDA from $6MM to $9MM. VP Member Services/GM at FTD, I was responsible for $120MM P&L and created a new inside sales team to proactively manage membership acquisition and retention resulting in 10% growth in new membership and 50% reduction in churn. Away from the office, I enjoy spending quality time with my wife and kids as well as getting exercise and feeding my competitive fire by playing golf, basketball and softball. I am passionate about being a good steward and servant leader. My wife and I host a weekly bible study for our son's basketball team, serve on the board committee of Prosper Young Life (https://prosper.younglife.org/) and I lead the Tapestries of Life Mission team from Rock Creek Church (https://tapestriesoflifeministries.org/).Expertise: Strategic Planning, Executive Leadership, Digital Transformation, Deal Making, Pricing, Forecasting, Competitive Analysis, Budgeting, P&L Management, Operations Management, Product Development, Sales Funnel Development, Sales Management, Supply Chain & Logistics, Marketing, Business Process Management & Improvement, Employee Engagement, eCommerce, Omnichannel Marketing, Team Building & Mentoring, Negotiation, Scaling Business, Problem Solving, Team Building