Jim Mitchell
Customer Service Team Lead at Citrus Connection
Based in Lakeland, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Lakeland
Industry
Ground Passenger Transportation
Company size
83
Contact information
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j•••••••@ridecitrus.com
Phone
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Background
About Jim Mitchell
Assisted fourteen different Neighborhood Donor Centers with any problems, questions, assistance. Assisted in the opening of the Baytown Donor Center. Kept record of number of complaints and compliments for each staff member at the donor centers. Created a subgroup for receptionist to assist the NMDP in communicating with receptionists easier. Worked with the CFL Deparment on getting compliments delivered more efficiently. Specialties: Word Excel Access PowerPoint Visio Outlook Can type 65 WPM Provide bus passengers with information concerning bus routes, ticket prices, and paratransit/transportation disadvantaged applications. Supervising the revenue count each day and being responsible for each locations revenue being accurate each week.
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