Jim Muller

Background

About Jim Muller

Management professional with twenty one years of experience in Telecommunications Industry & Field Operations. Proven track record for building and enhancing business units’ through a unique combination of business understanding, advanced analytical capabilities, and in depth technical skills on hardware, software and equipment installations, all used to drive tactical and strategic initiatives for the betterment of the business. • Strong Operations Knowledge • Skilled Technical Support Specialist • Adept at Project Management for both Capitol Projects & Improvements • Experience With Equipment Design, Acquisition and Implementation • Well Versed At Business Process Improvement • Experience With Quality Assurance Plans, Deployment & Release Management • Capable of Handling SPOC for Switch Issues • Network Planning & Maintenance • Mindful of Project Budgets, Procurement, & Timelines • Proficient Working & Managing Cross Functioning & Operational Teams • Workforce Planning & Scheduling • Respected Among Engineers, Vendors, Management & Peers • Adept at Learning New Technology • Solutions & Detailed Oriented • Supply Chain Services