Jim Skillen

Background

About Jim Skillen

As a Director of Site Reliability Engineering at Capital One, I lead a team of engineers who partner with feature development teams to improve the resiliency and availability of key banking applications. With over 25 years of IT management experience, I have a proven track record of transforming how engineering teams manage their platforms and applications, with a relentless focus on customer experience and performance. I have extensive experience in building and supporting high volume internet sites that are core to the business success of Fortune 500 companies and the world's largest financial exchange. I have also guided the movement of applications to Amazon Web Services, enabling agile and cloud-native development practices. I specialize in infrastructure management and automation, cloud computing, monitoring solutions, operations management, and service automation. I am passionate about employee development and mentoring, and I strive to build and drive an engineering culture that can meet the needs of complex applications and the customers that rely on them.