Jim Spoon
Technical Support Specialist at Trackabout, A Datacor Product
Based in Aliquippa, United States
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Seniority
Staff
Department
Information Technology
Location
Aliquippa
Industry
Software Development
Company size
23
Contact information
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j•••••••@trackabout.com
Phone
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Background
About Jim Spoon
I've worked in a corporate IT environment since the age of 17. I have experience with being a Desktop Support Analyst, Desktop Support, Technical Support, and as a Service Desk Analyst. I have done many projects that involve gathering performance metric by querying ticketing system and ACD databases to automate reporting and provide real time metrics for a Service Desk.
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