Jim Timme

Background

About Jim Timme

I am a dynamic, self-motivated, results-oriented IT professional with 10 years of cross-functional achievements in the areas of Cisco Enterprise infrastructures. I excel in working on teams, problem solving, customer service and project management. I’m a dedicated team player that works well under pressure with minimal supervision and has the ability to learn new tasks quickly. I worked on multiple-platforms of routers, switches, firewalls and wireless networks. I ensured network performance and network security standards were met. I built, tested and supported routing, switching, firewall, wireless, telephony infrastructures. I worked extensively with vendors to design and implement upgrades to all areas of the data infrastructure and worked with vendors, common carriers and network engineering in identification and resolution of complex network problems. • CCNA trained • Working knowledge with Cisco ASA 5500’s, WatchGuard and Dell switching (firewall, IDS/IPS, VPN) • Working experience with Ubiquiti wireless technology • Working knowledge of PRTG (network monitoring) • Maintained network and voice documentation via MS Visio, Excel, Word • Performed helpdesk functions -(1st and 2nd level triage) • Experience troubleshooting networking issues • Maintained WAN circuits (Metro Ethernet, SIP, MPLS over T1 and T3 circuits) • “Secret” Clearance from U.S. Gov’t • Managed infrastructure inventory • Managed Avaya PBX telephone system and voice mail system • Experience installing infrastructure wiring and IDF punchdowns/patch panels • Administrator of smartphones