Jimifer Narral

Background

About Jimifer Narral

With over six years of experience in account management and operational excellence, specifically within the logistics and e-commerce sectors, I am confident I possess the skills and expertise to significantly contribute to your team. In my current role as Key Account Manager at Floship, an e-commerce logistics service provider, I have successfully managed key accounts, addressed daily operational challenges, empowered clients through platform utilization, and fostered strong cross-functional collaboration. This experience has honed my ability to drive customer satisfaction and ensure smooth operational flow. Prior to Floship, I spent six years at Maersk, where I progressed from Process Expert to Senior Specialist, managing the Procter & Gamble US account. In this role, I not only managed client accounts but also oversaw service providers and provided strategic advice based on in-depth historical data analysis. This experience has equipped me with a comprehensive understanding of complex logistical operations and the ability to deliver data-driven solutions. I believe my proven ability to navigate operational challenges, drive customer satisfaction, and leverage data to optimize processes aligns perfectly with your company's goals.