Jing Chen

Background

About Jing Chen

I am a senior at the University of Massachusetts Amherst, pursuing dual degrees in Operations and Information Management, and Hospitality & Tourism Management at the Isenberg School of Management. Additionally, I am minoring in Psychology and completing my Business Analytics certificate. I am deeply passionate about leveraging data and technology to enhance business efficiency and drive meaningful outcomes At EY, as a Technology Risk Assurance Intern, I've developed expertise in comprehending and documenting clients’ business and IT processes, risks, and controls. I excel in performing meticulous control documentation and testing, collaborating closely with engagement teams to strategize projects, and ensuring the delivery of high-quality outcomes through rigorous self-review and supervision. At Enterprise Rent-A-Car, as a Customer Service Representative, I bring proficiency in hospitality operations, revenue management systems, customer relationship management, and financial processes specific to the hospitality industry. I am driven to tackle intricate business challenges and drive meaningful change. I am enthusiastic about opportunities where I can apply my diverse skill set to innovate and enhance efficiency, particularly within the hospitality and accounting sector.