Jitendra Varshney

Background

About Jitendra Varshney

An IT professional with over 19 plus years of experience in renowned IT services organizations, associated with Genpact as a Delivery Manager – BFS & HIT Vertical in Infrastructure Database Security Services. During this tenure I got opportunities to work in various roles at various capacities within IT industry. I played a vital role in defining, governing and implementing various best practices in product development to infrastructure services and applications support. During this association with industry, I have been trained and experienced as seasoned IT professional with multi-domain, multi-function expertise with strong thought leadership abilities. To mention few well demonstrated business leadership skills are: Delivery Management of Global BFSI Vertical for multiple global customers having ownership of processes like Stakeholder Management, Project deliverables, customer management, risk management, revenue enhancement, manpower planning, and governance to 8mn business infrastructure support resulting in 50 % increase in revenue and above 98% customer satisfaction. Delivery Management of an IT outsourcing program having ownership of processes like Project delivery, customer management, risk management, revenue enhancement, manpower planning, and governance for Data Centre, Telecom, EUC, Security & Applications tower for Banking, finance, insurance, capital market, retail and landing business resulting in 20 % increase in revenue and above 90% customer satisfaction. Good exposure on IT outsourcing 100mn deal, E2E win and delivery execution. Expert in managing PnL, account mining and growing top line & bottom line. Overall revenue growth of 5% YoY and 15% improvements in EBIDTA.