Jitin Chawla

Background

About Jitin Chawla

SME - Process Specialist Roles and Responsibilities: • Payment Reconciliation for vendors. • Placing Stop at Bank and reversing the payment in system. • Handling Forgery cases and working with client and banks to get the funds back. • Preparing Monthly CA Regulation report to be submitted to California State. • Sending Monthly reports to outside clients for the deduction made from their payment within the month. • Tracking recoveries sent by the individuals or vendors against the excess payment made to them or any other refunds. • Booking recoveries to individual files where it belongs and making sure amount has been received in bank. • Currently aligned in a process to record all the payments on Claimant’s W2 (Tax Form Page). • Create and Verify the amounts of W2 for Claimants Tax Form • Enroll the clients after checking the eligibility into services for W2 and ER FICA Match • Handled ad-hoc request and escalation received from onshore team • Monitor, synchronies and maintain communication between team and onshore • Quality checking of all the documents internally before sending it to onshore • Track all the undeliverable emails and route them to case contact for reaching out to client • Categorized all the emails in particular request type and raised ticket to solve client question • Doing Quarterly and Yearly reconciliation for Tax forms and Tax Reports with our database, before sending out to client • Preparing monthly activities on a monthly basis • Preparing monthly dashboard for our process