Jitin Kapoor

Background

About Jitin Kapoor

I am a hotel manager at Marriott International, a global leader in the hospitality industry, with more than 22 years of experience in managing hotel and resort operations across India and abroad. I have a degree in hospitality management from IHM Lucknow, and an executive MBA from NIBM, as well as multiple certifications in quality, safety, and service standards. As the hotel manager of a 114-room urban resort property, I am responsible for the daily operations and financial performance of the hotel, ensuring the highest levels of guest satisfaction, service quality, and safety. I oversee the front office, room service, housekeeping, and engineering departments, and collaborate with the sales, marketing, and revenue teams to maximize occupancy and revenue. I have a proven track record of improving guest loyalty, employee engagement, and operational efficiency, as well as delivering exceptional results in terms of revenue, profit, and market share. I am passionate about excellence, innovation, and diversity in the hospitality field, and I aim to create memorable experiences for our guests, colleagues, and stakeholders. Jitin Kapoor kapoor.jitin@gmail.com +91 9975598362