Jivin John

Practice Lead Infra Services at Finesse Global

Based in United Arab Emirates

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Seniority

Manager

Department

Information Technology

Location

United Arab Emirates

Industry

Information Technology and Services

Company size

253

Contact information

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Email

1 credit

j•••••••@finessedirect.com

Phone

5 credits

+971 ••• •••• ••••

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Background

About Jivin John

Seasoned IT Professional | IT Practice Lead | Cloud | IT Strategy & Service Delivery ExpertWith over 23 years of extensive experience in the IT industry, including 13+ years in an international environment (especially in the UAE), I specialize in aligning technology with business needs to drive digital transformation, operational excellence, and security compliance. Strategic IT Leadership & Governance: Proven ability to define IT strategies, policies, and procedures, ensuring seamless integration with business objectives while maintaining compliance with ISO 27001, ISO and other industry standards. Cloud Computing, Networking & Security: Expertise in designing, implementing, and managing IT infrastructure solutions across Cloud (Azure, AWS, Alibaba), Data Centers, Security Operations, M365 Administration/Migration and Disaster Recovery. Service Delivery & Project Management: Adept at leading global IT teams, overseeing IT operations, and delivering complex projects across Cloud, IT Managed Services, Security, and Networking. Skilled in stakeholder management, requirement analysis, and IT service management. Technology Evaluations & Solution Design: Conduct in-depth technology assessments, compare system features, and provide detailed analysis reports to guide senior management in selecting the most effective IT solutions.A proactive leader and team player, I blend technical expertise with strong communication, problem-solving, and decision-making abilities to drive organizational success in fast-paced and mission-critical environments.Certifications: Cloud & Security:Microsoft Certified: Azure Security Engineer (AZ-500)AWS Certified Solutions Architect – AssociateAlibaba Cloud Certification Associate (ACA)Microsoft 365 Certified: FundamentalsMicrosoft 365 Certified: Endpoint Administrator AssociateMicrosoft 365 Certified: Administrator Expert IT Service Management & Process Improvement:ITIL Foundation Certificate in IT Service ManagementSix Sigma Yellow Belt Networking & Infrastructure:Cisco Certified Network Administrator (CCNA)Juniper Network Certified Internet Associate (JNCIA)Red Hat Certified Engineer (RHCE)VMware Certified AirWatch Expert – Enterprise MobilityVMware Certified Technical Sales Professional (VTSP) Additional Technical Certifications:Sophos Certified EngineerYeastar Certified TechnicianMicrosoft Certified Systems Administrator (MCSA)Fortinet NSE3Always open to collaborations, technology discussions, and strategic IT initiatives. Let's connect!

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