Jo-Anne Fenwick

Background

About Jo-Anne Fenwick

Process Efficiencies | Procedure Development | Scrum | Project Management | Agile | SharePoint | Requirements Gathering | Workflow Automation | Quality Control | Performance Improvement | Training Development | Business Transformation | Case Management I'm a seasoned Project Manager with extensive experience over the last 13 years, specializing in the strategic development and execution of project management plans, roadmaps, and schedules. My expertise lies in leading IT, policy implementation, and continuous improvement projects to successful completion, ensuring they meet time, budget, and client specifications. I have experience in all phases of project management—from system requirements gathering, development, and testing, to implementation—while collaborating effectively with leadership to drive large-scale initiatives. Additionally, I have over 15 years of combined experience in the administration and oversight of (federal financial aid) Title IV HEA program. I have proven skills in interpreting regulations, and implementing new and revised policies by developing and improving business processes, writing procedures, and monitoring quality. My leadership incudes guiding multidisciplinary teams and managing complex timelines, with a strong focus on driving process enhancements and evaluating oversight programs. My proactive approach has led to the successful leadership of project teams in developing new or modifying existing operating policies, processes, and management information systems, alongside establishing rigorous quality controls. I'm also proficient at identifying complex problems, analyzing qualitative and quantitative data, developing resolutions, issuing technical guidance, presenting comprehensive training, and providing policy and/or IT system recommendations to senior leadership. My career is a testament of my commitment to excellence and my ability to adapt and lead in dynamic environments.