Jo Milholen

Background

About Jo Milholen

Expert in marketing communications project management, from concept to execution • Proven thought leader, team leader, and relationship builder • Versatile writer adept at creating proposals, presentation decks, business plans, newsletter articles, creative copy, business correspondence, and policies/guidelines • Exceptional customer service and communication skills, effectively engaging with stakeholders at all levels • Passionate about process improvement with Six Sigma Green Belt certification; strong mastery of qualitative and empirical process enhancement • Extensive experience in procurement and sourcing • Comprehensive knowledge and hands-on experience with RFPs, RFQs, and RFIs as a developer, responder, and evaluator • Established and managed a full-service, in-house marketing agency model with a full-time marketing team • Developed internal strategic, operational, and crisis communications for KSU’s Auxiliary Services and Programs • Designed and built multiple websites in Drupal, overseeing wire-framing, content creation, and editing • Managed content for WordPress websites to ensure quality and engagement Experienced with Mac and Windows platforms Proficient: MS Office Suite, Viso, Adobe Acrobat Working knowledge: Adobe Illustrator and PhotoShop, MS Project, Salesforce